FAQs
We take great care to make sure all of our guests get the most out of their time at The Green so we have put together a range of frequently asked questions to help you better understand the cottage, the area and things we think will help enhance your stay in the beautiful village of Lastingham.
If you have any questions about the following content or areas we haven't covered please use the Contact Us form to ask anything you want to know about our beautiful cottage, the village or the surrounding area.
Is The Green pet friendly.?
Probably the most frequently asked question - yes The Green is pet friendly and we welcome guests who'd like to bring their dogs. We have some simple guidance to help you enjoy your time at The Green with your four legged friends and to helps other guests enjoy their stay - please see out Pet page with guidance for those guests who wish to bring their dogs with them.
How many guests does The Green sleep.?
The Green is a 3 bedroomed cottage with accommodation for up to 6 guests in a main double bedroom, twin bedroom and a third bedroom with a bunk bed suitable for adults or children.
Is The Green disability friendly.?
The Green is a traditional stone cottage and has varying floor levels and stairs to the first floor. Unfortunately we cannot change the nature of the cottage to facilitate wheelchair access however for those with limited mobility the stairs are wide and not steep and there is toilet on the ground floor as well as upstairs.
What items do you provide?
We provide the following for use during your stay -
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Log burner starter pack: logs, kindling, firelighters, matches
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Welcome basket: Tea, coffee, sugar, hot chocolate and biscuits etc
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1 pint of milk
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Dishwasher tablet starter pack
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Laundry tablet starter pack
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Dog welcome pack
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Basic cleaning materials and vacuum cleaner
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All sheets, towels and tea towels
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Hairdryer
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2x electric fans
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Games and books
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Cot, highchair and window bars for children’s room
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Baby gate at the bottom of the stairs
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All utilities are included
What’s a ‘good housekeeping bond’?
Our property requires a Good Housekeeping Bond for you to book it through Sykes holiday cottages. The Good Housekeeping Bond is a security bond made between you and us, and is held on a payment card provided, with the understanding that you will take care of and cause no damage to the property rented during your stay.
What days are your ‘changeover days’?
Our main changeover days are either Friday or Monday. We cannot cater for weekend changeovers and so for that reason we do not accept bookings for arrivals or departures on a Saturday or Sunday.
When can I check-in?
We do not expect our guests to ‘check-in’ – arrival is any time after 4pm and you will be able to access the cottage independently via a key code provided.
Departure on the day you leave is by 10am.
Can I book a short break?
Yes, we happily except short breaks, however during ‘peak’ holiday periods eg Easter and Christmas we will require a minimum booking of seven nights.
Can we use the woodburner?
Yes you can - we supply firelighters, matches, kindling and seasoned fire wood. Please only burn wood in the woodburner and not coal or fire blocks. Wood can be bought from Beadlam Farm Shop and many other local businesses.
Is the kitchen Rayburn in use?
No, the kitchen Rayburn is no longer in use and has been decommissioned. The cottage benefits from a new oil fired combi boiler and is centrally heated with radiators throughout.
Do you have Wifi?
We have good wifi coverage within the cottage, please be aware that the village has very little mobile coverage once you leave the cottage.
Can you provide a cot and highchair?
Yes these items area available for use along with window bars for the children’s room. Please let us know when booking and we will ensure they are available. You will be required to erect these items and ensure that you are happy with the item before use with your child/children.
What are you doing as a business to be environmentally friendly or sustainable?
We care very deeply about the environment; being based in the North York Moors National Park it is essential we take reasonable steps to ensure we do not harm the local environment. It is also essential to consider the use of general resources and take responsibility (where practical) for providing the most sustainable solutions within our holiday home.
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